FAQ

YES! WE NOW OFFER A BUY NOW, PAY LATER OPTION WITH AFFIRM* AND SEZZLE FINANCING! You can get pre-approved for store credit within minutes. This means you can book your shoot as soon as tomorrow, get the photos you love after your session and pay for everything within the next 1, 3, 6, or 12 months (after you receive your services/products)!

*"Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please seehttps://www.affirm.com/en-ca/how-it-works."

Our clients will see their images from their session on the very same day as their photoshoot! We take a quick 1 hour lunch break and then you will see your images in our viewing room.

The Reveal & Ordering is your time to view all of your beautiful photos and decide which images you will be purchasing! We pull all of your images up and we will go through them one at a time. We will show you some images in colour and some in black & white.

Your beautiful face, and your payment method. Payment options are: cash, credit, or email transfer.

We think that it is important that you choose your photos on your own as this is a very personal and empowering experience. You can have 1 friend/partner during hair/makeup (not wardrobe/shoot/viewing), but once that is finished, it will be a closed set and a closed viewing. We do not allow children.

 Every session is different, but we typically show 100–400 images per client.

We will realistically edit all images prior to your viewing. Once you select you final photos, we will remove bruises, pimples, scratches, and cellulite. We will also provide body contouring/smoothing and even skin tone and lighten any dark circles under the eyes. We will give you the option if you would like to have scars, stretch marks, birthmarks, or moles photoshopped out. Should you have additional retouching requests, they must be made at your Image Reveal & Ordering Appointment.

You will receive the prints and products in 6-8 weeks. If you need your images faster than this turnaround time, please consult with us. We may be able to accommodate some requests with or without a rush fee added. 

Products can either be shipped to you or you can pick them up at the studio. Please let us know at the Ordering Appointment! We offer free shipping, so it truly is about whatever makes it easier for you!

There is NO option of an online gallery or a second Ordering Appointment.

We do not archive your images after your ordering appointment. Therefore, you will not be able to return and order additional images. However, if you purchase the Digital Collection with the high-resolution files, you can send them to us for printing or you may print them through a third-party. However, we DO NOT take responsibility for bad printing by a third party.

We delete them after your appointment.

All sales are final. Once your Image Reveal & Ordering Appointment are complete, we will not allow for changes to your order. This is studio policy for all clients and no exceptions will be made. You may not change, alter, add, reduce, or request any other types of changes after the Ordering Appointment.

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