FREQUENTLY ASKED QUESTIONS
What do I need to bring?
Yourself- seriously, thats all!
We take care of the rest. On the day of your session, hair and makeup will be done in-studio by our team of artists. When it’s time to get dressed (or undressed!), you’ll have access to our studio wardrobe, or you can bring any personal items you’d like to incorporate. You’ll also receive a how-to-prepare guide to help you get ready. The only other thing you’ll need is your preferred method of payment for purchases during your same-day viewing. We’ve got everything else covered!
How does pricing work, and what does it cost?
Our Signature Session costs $695. We occasionally offer promotional pricing for sessions-only, so be sure to subscribe to our mailing list to get first dibs!
Digital Photo Packages start from $150, and Digital Photo + Print Packages (Collections) start from $1699.
Sessions & products are priced separately to best suit each client's unique preferences.
For those of us who didn't care much for math class; the equation goes like this:
Signature Session ($695) + Digital Photo Package/Print Products = Your Cost
Do you offer Payment Plans?
YES! WE OFFER A BUY NOW, PAY LATER OPTION WITH AFFIRM* AND SEZZLE FINANCING! You can get pre-approved for store credit within minutes. This means you can book your shoot as soon as tomorrow, get the photos you love after your session and pay for everything within the next 1, 3, 6, or 12 months (after you receive your services/products)!
*"Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works."
When will I see my images from my session?
Our clients will see their images from their session on the very same day as their photoshoot! We take a quick break and then you will see your images in our viewing room.
How does the Image Reveal & Ordering work?
The Reveal & Ordering is your time to view all of your beautiful photos and decide which images you will be purchasing! We pull all of your images up and go through them one at a time.
May I bring a guest?
We ask that you do not bring a guest as we host multiple clients in a day. We have thoughtfully scheduled each session with a specific timeline to ensure that every client has a personal experience; client privacy is our number one priority. If you do need to bring someone to assist you on the day of your shoot, we ask that you call or email us at the time of booking so that arrangements can be made.
How many images will I see?
Every session is different, but we typically show 100–400 images per client.
What about Photoshop, Editing & Retouching?
We will realistically edit all images prior to your viewing. Once you select you final photos, we will remove bruises, pimples, scratches, and cellulite. We will also provide body contouring/smoothing and even skin tone and lighten any dark circles under the eyes. We will give you the option if you would like to have scars, stretch marks, birthmarks, or moles photoshopped out. Should you have additional retouching requests, they must be made at your Image Reveal & Ordering Appointment.
How long will it take to receive my Digital Photos & Print Products?
You will receive your digital photos and print products in 4-6 weeks. If you need your images faster than this turnaround time, please consult with us. We may be able to accommodate some requests with or without a rush fee added.
Will my products be shipped to me or do I need to come pick them up?
Products can either be shipped to you or you can pick them up at the studio. Please let us know at the Ordering Appointment! We offer free shipping, so it truly is about whatever makes it easier for you!
Can I make additional purchases at a later date?
Yes. We will hold your gallery for 7 days after your shoot. Please contact us if you wish to have another viewing via zoom within the 7 days. All images that have not been purchased will be deleted after this time period.
